J.CREW: KILL 'EM WITH KINDNESS
nutshell: I never thought I'd like working retail as much as I do. Today, I had one of them feelings, when you realize, Retail really has some fabulous moments: when you become a pro-active sales associate, on the prowl, to stop potential SHOPLIFTERS. Now read by debrief on: "Shoplifting? Think again -- Kill 'Em With Kindness."
Time and Place of Crime Scene: J.CREW @ The Grove L.A. - Friday 5/2/03 - 6:00 PM on a Drizzling Evening
Crime Scene Situation: On the Retail Sales Floor: Threee Suspicious Teens demonstrating signs of potential 5-finger-ing, 2 Sales Associates practicing fabulous LOSS PREVENTION surveillance from the registers (Trisha and myself), and 1 FABULOUS MANAGER who located the suspicious perpetrators.
What Went Down: Manager noted that these 3 girls are frequent visitors of the store who always show traits of potential "winona" tactics. AKA 5-finger ganking. Manager has to leave for a moment to help a customer, but signals me to "keep tabs" on "3 girls in the front of the store." Jess slyly floats over to the front of the store and acts like she must find "some shelf she can't find, to put a pair of flip flops back into" and "re-fold an entire table of tank tops"... that.. *gasp!* just happen to be in the vicinity of the 3 girls.
Situation: 3 girls float around the front of the store: 1 in puffy jacket with umbrella aka Puffy, 1 in puffy pullover with big pockets aka Pullover, 1 in regular clothes with an umbrella aka Diversion. Puffy, Pullover, and Diversion float around and then Puffy picks up a pair of $48.00 white beach pants off the table by the front, the three walk over to the right side of the store and "chitter-chatter". As I focus intently on "finding the shelf that doesnt really exist" I watch for any suspicious activity. Puffy goes over to a table filled with Polo shirts and a tray with straw flip-flops. She picks up 1 $24.00 Tan Polo and 1 pair of straw flip-flops. The trio continue on the right side of the store, slightly huddled together, chatting away as I float around them to see if they are doing anything fishy. Puffy asks me, "Can I try these on?" I say: "Sure, right this way! Let me take those to the room for you" I open a fitting room for her, and place each individual item of hers down: A. White Beach Pants - Size M, B. Tan Polo - Size S, C. a pair of straw flip-flops. I ask for her name, and she says its BLANCA, I tell her kindly, "Blanca, my name is Jessica. Lemme know if you need anything else!" I leave the fitting room and ask I turn the corner onto the sales floor, Diversion comes up to me and takes me to the POLO table and asks, "Do you have a XS in the white polo?" I reply: "Lemme see if we do. I look through the table quickly. No XS. I tell her, "Lemme go ask the manager." I go ask Manager, manager says no. I return to Diversion and tell her we don't and so, Diversion and Pullover continue floating around the right side of the store and the front of the store.
I decide that it's been a few minutes, so I go and check up on Blanca.
Jess: "Blanca, how you doin' in there?"
Blanca: "Oh, I'm fine. Thank you."
Jess: "Ok, lemme know if you need anything."
(jess leaves to go help another customer with a fitting room. Jess comes back to Blanca's fitting room and Blanca comes out of fitting room with Tan Polo on and White Beach Pants in her hand)
Blanca: "Do you think you could get me a M in the Polo? And these Pants are a bit too long."
Jess: "Yes, of course. I'll go get you the shirt." (Blanca hands pants back to Jess, Jess gets the shirt for Blanca)
***now because the Manager had warned Jess of the potential shoplifters, Jess decides to peek into the pants, to see if Puffy had cut off the PRICE TAG and/or the SEWN-IN SECURITY SENSOR TAG.****
**drumrolll* Low and behold, Jess finds that the PRICE TAG and SEWN-IN SECURITY SENSOR TAG had be... CUT OFF!!! Jess hurries to tell the Manager of the situation.
Manager: "Jess, go check up on Blanca again and I'll keep an eye on the posse."
(Jess goes into fitting rooms)
Jess: (specifically said with enthusiasm) "Blanca, how is the Medium Polo fitting? And how are those slippers?"
Blanca: "Oh, they are great. I think I'm going to get both"
Jess: "Great!"
(Jess goes to find manager)
Manager: "Get her out of the room" ( As soon as manager says this, Blanca comes out of fitting rooms and goes to register, passing by Manager and Jess. Blanca walks over to register where sales associate sees that Blanca is a bit-sweaty and alert. Trisha: "Are you OK!?!?!?"
Blanca:"Yes." (not confidently, as she goes on to buy the polo and slippers)
**At this time Manager and Jess huddle closer to the front of the store and the door to keep tabs on POSSE and to see if they attempt to drop "sensor tags" in the store or steal. As POSSE is around the door area, customers are coming in, and to alert POSSE that "they are being watched", Manager and Jess great customers LOUDLY, "Hi, welcome to J.CREW!!!!!"
POSSE of Puffy, Pullover, and Diversion leave. Sans any J.Crew Merchandise. =)
AFTERMATH: After they left the Sales team searched the store to see if the SENSOR TAGS could be found, and BLANCA's fitting room was swept for any tags. No tags were found, but.........
LESSON TO BE LEARNED: ...evidence shows, BLANCA was indeed, a PERPETRATOR, along with her supporting cast of THUGS, attempting to STEAL WHITE BEACH PANTS, but because of the AMAZING sales team of J.CREW, the crime was thrwarted. And Justice prevailed. The Sales Associate team "KILLED 'EM WITH KINDNESS." Show 'em great customer service, let them know nicely that you are aware of every piece of merchandise they have with them and the perpetrators will.. RUN FOR THE HILLSSS!! If you ever think about shoplifting at J.CREW, think again. We will kill you with kindness, and have you running for your life. We're watching. =)
Saturday, May 03, 2003
Friday, May 02, 2003
FRICKIN FUNNY TRAM B READING
On the infamous TRAM B, the USC upholstered bus (with the uber-godawful fragrance of body funk) that takes students roundtrip from campus-to-off-campus housing, I was reading an article about MARGARET CHO. Here's a funny excerpt.
"DOES MARGARET CHO HAVE SARS?" This All-American Girl is Ready to Sink DOwn to Your Level"
by Minnie Chi
Recently returned from the Canadian leg of her REVOLUTION tour, Marget Cho got more attention than she bargained for on the streets of Toronto. A few uber-paranoid Canadians immediately covered their faces with surgical masks at the sight of Korean-American Cho, not because she looked sickly or coughed up chunks of lung, but because she's Asian adn therefore capable of carrying the deadly SARS virus. Naturally, discrimination does not sit well with the Notorious Cho and she dealt with it in the only way one would expect her to.
"I stopped right in front of them, collapsed to the ground and started coughing dramatically. I tried to reach over to touch one of them, yelping 'Help me!' and they were flipping out," she says gleefully. "It was hilarious because they were just so scared of my reaction. My trouring group and I were dying laughing. Like, fuck those guys! Who do they think they are? I don't have SARS just because I'm Asian! Most people would say to jsut walk away and not to sink to their level and I'm like 'No, i AM going to sink down to their level' cause that's funny and you know what? They're not going to do that to someone else because they realized I was fucking with them after some time and of course they were busted."
If find Margaret Cho to be exceptionally hilarious. Can you tell?
On the infamous TRAM B, the USC upholstered bus (with the uber-godawful fragrance of body funk) that takes students roundtrip from campus-to-off-campus housing, I was reading an article about MARGARET CHO. Here's a funny excerpt.
"DOES MARGARET CHO HAVE SARS?" This All-American Girl is Ready to Sink DOwn to Your Level"
by Minnie Chi
Recently returned from the Canadian leg of her REVOLUTION tour, Marget Cho got more attention than she bargained for on the streets of Toronto. A few uber-paranoid Canadians immediately covered their faces with surgical masks at the sight of Korean-American Cho, not because she looked sickly or coughed up chunks of lung, but because she's Asian adn therefore capable of carrying the deadly SARS virus. Naturally, discrimination does not sit well with the Notorious Cho and she dealt with it in the only way one would expect her to.
"I stopped right in front of them, collapsed to the ground and started coughing dramatically. I tried to reach over to touch one of them, yelping 'Help me!' and they were flipping out," she says gleefully. "It was hilarious because they were just so scared of my reaction. My trouring group and I were dying laughing. Like, fuck those guys! Who do they think they are? I don't have SARS just because I'm Asian! Most people would say to jsut walk away and not to sink to their level and I'm like 'No, i AM going to sink down to their level' cause that's funny and you know what? They're not going to do that to someone else because they realized I was fucking with them after some time and of course they were busted."
If find Margaret Cho to be exceptionally hilarious. Can you tell?
Tuesday, April 29, 2003
I WANNA.....
random outbursts of: "I WANNA's"........enjoy the provoking thoughts of my incredible mind.
I WANNA:
-go skydiving asap!
-go to NYC
-go to Dodger's Game this season with Tin, Skesser, My Sisters, and anyone else who's down for Boyz, Beers, and Dawgggs...and the Dodgers of course! Awwwww yeahhh!!! Who be down!?!?
-go to a concert: i.e. Matchbox Twenty, Maroon 5, John Mayer, Stroke 9, and for Sandy's sake, I owe going to a concert with her too, sometime this summer.
-get a fun, exciting job in Publicity somewhere asap
-cook my heart out with a billion new cool kitchen appliances...coooking up recipes galore. I LOVE TO COOK. wait.. did you catch that? If you didn't: I LOVE TO COOK.
-get a grill and grill my heart out. Grilled Maple Glazed Salmon, Pork Tenderloin, Steak, Shrimp, Chicken, Grilled EVERYTHING. I wanna make some kick ass RIBS too.
-make to-die-for desserts. Indulge indulge indulge! Wolfgang Puck says: "Live, Love, and Eat!" I CONCUR.
-speakin of cooking, I want people to eat the food I cook, and think, "Damn I wish she was in my kitchen." =) Think --> "way to a man's heart is through his stommmmach!!!!" Yea-ahhhhh! *wink wink*
-tan my bottom 50% and my bosom. I'm terribly "not-tan".
-make enough $ in 5-10 years, and buy my daddy a nice-ass ride.
-FULL-SIZE BED, own bedroom, for once in my life. Doesn't look too likely as of now though.
-learn how to play the guitar
-learn photography (repeat)
- seduce the world with my fabulous massages. Succumb to jess' power!!!!
-find WORTHY, QUALITY men out in this subpar world. I have FAITH that they are out there, but WHERE, bring them over to me and my gals. ASAP. With a 9-1-1 quickness.
-be a TEAM LEADER in some sorta way. I lurrrrrrrve working with a team and inspiring peeps and keeping everyone's spirits high and light!
-look @ "my man" (whoever that may be in the future) and be able to breathe a sigh of relief @ him, and say and think, "Damn, you make me happy!"
-make YOUR LIFE better, happier, greater, in my own miraculous way!
-learn how to love... cuz it's bout-f'in-time.
-kick my wall to the curb...cuz again, it's b-f-t.
-meet more P.B.M. ..... know what that encodes? Ask me if you dunno.
-see MICHAEL VARTAN or G.CLOONEY
Ok. That's it for now. If you can make any of this stuff happen, I owe you the world. A piece of it, at the very least. Forever grateful!
Since you've read my wanna's, I wanna know your wanna's. So feel free to lemme know what you wanna...... (this rhymes, and I'm being serious too!)
Have a great day, superstars!!!
random outbursts of: "I WANNA's"........enjoy the provoking thoughts of my incredible mind.
I WANNA:
-go skydiving asap!
-go to NYC
-go to Dodger's Game this season with Tin, Skesser, My Sisters, and anyone else who's down for Boyz, Beers, and Dawgggs...and the Dodgers of course! Awwwww yeahhh!!! Who be down!?!?
-go to a concert: i.e. Matchbox Twenty, Maroon 5, John Mayer, Stroke 9, and for Sandy's sake, I owe going to a concert with her too, sometime this summer.
-get a fun, exciting job in Publicity somewhere asap
-cook my heart out with a billion new cool kitchen appliances...coooking up recipes galore. I LOVE TO COOK. wait.. did you catch that? If you didn't: I LOVE TO COOK.
-get a grill and grill my heart out. Grilled Maple Glazed Salmon, Pork Tenderloin, Steak, Shrimp, Chicken, Grilled EVERYTHING. I wanna make some kick ass RIBS too.
-make to-die-for desserts. Indulge indulge indulge! Wolfgang Puck says: "Live, Love, and Eat!" I CONCUR.
-speakin of cooking, I want people to eat the food I cook, and think, "Damn I wish she was in my kitchen." =) Think --> "way to a man's heart is through his stommmmach!!!!" Yea-ahhhhh! *wink wink*
-tan my bottom 50% and my bosom. I'm terribly "not-tan".
-make enough $ in 5-10 years, and buy my daddy a nice-ass ride.
-FULL-SIZE BED, own bedroom, for once in my life. Doesn't look too likely as of now though.
-learn how to play the guitar
-learn photography (repeat)
- seduce the world with my fabulous massages. Succumb to jess' power!!!!
-find WORTHY, QUALITY men out in this subpar world. I have FAITH that they are out there, but WHERE, bring them over to me and my gals. ASAP. With a 9-1-1 quickness.
-be a TEAM LEADER in some sorta way. I lurrrrrrrve working with a team and inspiring peeps and keeping everyone's spirits high and light!
-look @ "my man" (whoever that may be in the future) and be able to breathe a sigh of relief @ him, and say and think, "Damn, you make me happy!"
-make YOUR LIFE better, happier, greater, in my own miraculous way!
-learn how to love... cuz it's bout-f'in-time.
-kick my wall to the curb...cuz again, it's b-f-t.
-meet more P.B.M. ..... know what that encodes? Ask me if you dunno.
-see MICHAEL VARTAN or G.CLOONEY
Ok. That's it for now. If you can make any of this stuff happen, I owe you the world. A piece of it, at the very least. Forever grateful!
Since you've read my wanna's, I wanna know your wanna's. So feel free to lemme know what you wanna...... (this rhymes, and I'm being serious too!)
Have a great day, superstars!!!
Sunday, April 27, 2003
Procastination leads to: JESS STRATEGIZING
FUTURE GOALSand ACCOMPLISHMENTS
as she aims to take over the world, in a
positive way, by making a difference, in the future.
Ok, it's 11:38 @ night, I've watched alias, wrote 2 blog
entries, and here I am on my third entry for the day. hehhe.
Ok, below are a few upcoming goals/methods of making a difference to the world in the near future.
1. learn photography and be a photographer
2. be a teacher @ the end of my career lifespan, teach lil kids, inquire about the
teachforamerica.org program.
3. open a hip Asian Tapas Bar with my blood sisters some where in California. Offering lovely scrumptious Pan-Asian Fusion bites that are to-die-for, definitely offering an awesome Happy Hour atomosphere, catering to yuppie and the Happy Hour 20-30something crowd, with an amazing bar, and bar selection cuz alcohol can be overpriced up to 300%, whith phenomenal customer service and relations (courtesy of me), great foood (courtesy of kat and myself), and great design and boutiquey feel (i guess, courtesy of wei, all of us).
4. make my own movies or something creative, artistic, that evokes emotional outpouring from every member of my audience. painting? photos? art? Who knows. Maybe everything.
5. I wanna move people. engage people. make others feel valued and appreciated. i wanna create. leave an artistic mark on my peers. the world. make this world a better place. make a difference. share the love. feel the love. and hopefully, get some of all of that back in return.....@ some point.
as you can probably tell, i have big dreams. huge ones. and i plan on sharing all of the future glory with my peoples. you know who you are. you know what, life seems great @ this moment, this second, cuz I have sooooOooOoOO much to look forward to, it seems insane. See all of you down the road in the future, cuz I WILL remember you, now will you remember me?
FUTURE GOALSand ACCOMPLISHMENTS
as she aims to take over the world, in a
positive way, by making a difference, in the future.
Ok, it's 11:38 @ night, I've watched alias, wrote 2 blog
entries, and here I am on my third entry for the day. hehhe.
Ok, below are a few upcoming goals/methods of making a difference to the world in the near future.
1. learn photography and be a photographer
2. be a teacher @ the end of my career lifespan, teach lil kids, inquire about the
teachforamerica.org program.
3. open a hip Asian Tapas Bar with my blood sisters some where in California. Offering lovely scrumptious Pan-Asian Fusion bites that are to-die-for, definitely offering an awesome Happy Hour atomosphere, catering to yuppie and the Happy Hour 20-30something crowd, with an amazing bar, and bar selection cuz alcohol can be overpriced up to 300%, whith phenomenal customer service and relations (courtesy of me), great foood (courtesy of kat and myself), and great design and boutiquey feel (i guess, courtesy of wei, all of us).
4. make my own movies or something creative, artistic, that evokes emotional outpouring from every member of my audience. painting? photos? art? Who knows. Maybe everything.
5. I wanna move people. engage people. make others feel valued and appreciated. i wanna create. leave an artistic mark on my peers. the world. make this world a better place. make a difference. share the love. feel the love. and hopefully, get some of all of that back in return.....@ some point.
as you can probably tell, i have big dreams. huge ones. and i plan on sharing all of the future glory with my peoples. you know who you are. you know what, life seems great @ this moment, this second, cuz I have sooooOooOoOO much to look forward to, it seems insane. See all of you down the road in the future, cuz I WILL remember you, now will you remember me?
Ok. I know. I'm ALIAS obssessed.
Here is a rant on why this is. =)
I don't care how crazy ya'll think I am. But, doode,
I love ALIAS like no other show on earth. This is my
ULTRA-RANDOMNESS moment right now, so sit back, buckle your seat belt, pull up your socks, button your pants, zip up the zippers, cuz get ready, for my RANT on ALIAS... the best show tooo many of you are NOT watching. =)
ALIAS
What: spy drama
When: Sunday nights @ 9, on ABC... 2-hour season finale Sunday May 4th, 2003
Who: stars Jennifer Garner (eye candy for the boyz), and the hottest man on earth, MICHAEL VARTAN (extreemmme eye candy for the girls)
Why you should watch it:
1. Jennifer Garner and Michael Vartan are AMAZINGG.
2. The plots are fully engaging, smartly written, has depth, great character development, ain't boring, keeps you thoroughly entertained with action, booty, drama, comedy, the whole 9 yards, and michael vartan!!!!
3. It's a tv show, with 22 new episodes each season, which, UNLIKE a movie, is a continuing saga the quench your thirst 22 weeks outta the year, not including repeats. I used to think I loved movies way more than tv. Then I realized, shiet, a movie is something that comes out after a long wait, gives you 2 hours of entertainment, and then DONE. Nothing more to offer after that. That 2 hour is the lifespan. No prompt sequels, upcoming episodes (sequels that are made 1, 2, 3, or more years after don't count, cuz the lifespan just doesn't cut it.) Anyways, so yeah, each with the story develops, more stuff happens, things aren't rushed into 2 hours in a theatre. People can be strangers, friends, acquaintences with MAJOR angst going on between them, enemies, a couple, a married twosome, etc. etc.
It's way more satisfying watching a one-hour drama like ALIAS, cuz I've got something on tv to look forward to, something to look forward to besides "Gilmore Girls, Punk'd, The Real World/Road Rules Battle of the Sexes, SATC" just to name a few... now that always makes life slightly easier to handle. Anyways, it's kinda like your favorite movie, but with more chapters that follow. Dunno bout you, but sometimes I love a movie so much, that I wished there was more after the movie, having that "what happens now?" question and wondering, cuz this movie fully engaged your artistic appetite, ESCAPISM at its finest! So yeah, movies come and go, but tv shows, like alias, are ongoing creative tellings of engaging stories, that can last a year, or two, or more, as ALIAS has proven.
This is the show to watch. This is the show that you need to watch, but haven't been watching. So tune in next sunday!!!
FYI: For those of you that know you, ya'll know that I have loved GEORGE CLOONEY for foreeever. And I hate to admit it, but he has been dethroned by.........*drumroll* Michael Vartan!!!! He's my new numero uno!!!!! Is it me or is there a hot piece of ass up in here!?!?! ---->
------> click on following links!
As they say, "Wouldn't kick that outta bed" (no pun intended!) ---> http://www.vartanhopics.com/pics/caps/s2/215/pfa3.jpg
ok, ok, a more sensible picture: http://www.alias-media.com/modules.php?op=modload&name=My_eGallery&file=index&do=showpic&pid=876&orderby=titleA
i could eat him up with a spoon! =P
Ok. have a great day, everybody!!!!!!!!!!!!!!!!!!!!!!
Here is a rant on why this is. =)
I don't care how crazy ya'll think I am. But, doode,
I love ALIAS like no other show on earth. This is my
ULTRA-RANDOMNESS moment right now, so sit back, buckle your seat belt, pull up your socks, button your pants, zip up the zippers, cuz get ready, for my RANT on ALIAS... the best show tooo many of you are NOT watching. =)
ALIAS
What: spy drama
When: Sunday nights @ 9, on ABC... 2-hour season finale Sunday May 4th, 2003
Who: stars Jennifer Garner (eye candy for the boyz), and the hottest man on earth, MICHAEL VARTAN (extreemmme eye candy for the girls)
Why you should watch it:
1. Jennifer Garner and Michael Vartan are AMAZINGG.
2. The plots are fully engaging, smartly written, has depth, great character development, ain't boring, keeps you thoroughly entertained with action, booty, drama, comedy, the whole 9 yards, and michael vartan!!!!
3. It's a tv show, with 22 new episodes each season, which, UNLIKE a movie, is a continuing saga the quench your thirst 22 weeks outta the year, not including repeats. I used to think I loved movies way more than tv. Then I realized, shiet, a movie is something that comes out after a long wait, gives you 2 hours of entertainment, and then DONE. Nothing more to offer after that. That 2 hour is the lifespan. No prompt sequels, upcoming episodes (sequels that are made 1, 2, 3, or more years after don't count, cuz the lifespan just doesn't cut it.) Anyways, so yeah, each with the story develops, more stuff happens, things aren't rushed into 2 hours in a theatre. People can be strangers, friends, acquaintences with MAJOR angst going on between them, enemies, a couple, a married twosome, etc. etc.
It's way more satisfying watching a one-hour drama like ALIAS, cuz I've got something on tv to look forward to, something to look forward to besides "Gilmore Girls, Punk'd, The Real World/Road Rules Battle of the Sexes, SATC" just to name a few... now that always makes life slightly easier to handle. Anyways, it's kinda like your favorite movie, but with more chapters that follow. Dunno bout you, but sometimes I love a movie so much, that I wished there was more after the movie, having that "what happens now?" question and wondering, cuz this movie fully engaged your artistic appetite, ESCAPISM at its finest! So yeah, movies come and go, but tv shows, like alias, are ongoing creative tellings of engaging stories, that can last a year, or two, or more, as ALIAS has proven.
This is the show to watch. This is the show that you need to watch, but haven't been watching. So tune in next sunday!!!
FYI: For those of you that know you, ya'll know that I have loved GEORGE CLOONEY for foreeever. And I hate to admit it, but he has been dethroned by.........*drumroll* Michael Vartan!!!! He's my new numero uno!!!!! Is it me or is there a hot piece of ass up in here!?!?! ---->
------> click on following links!
As they say, "Wouldn't kick that outta bed" (no pun intended!) ---> http://www.vartanhopics.com/pics/caps/s2/215/pfa3.jpg
ok, ok, a more sensible picture: http://www.alias-media.com/modules.php?op=modload&name=My_eGallery&file=index&do=showpic&pid=876&orderby=titleA
i could eat him up with a spoon! =P
Ok. have a great day, everybody!!!!!!!!!!!!!!!!!!!!!!
An awesome song I found.... with awesome lyrics.....
Gigolo Aunts - My Favorite Regret
Will you be my favorite regret?
Could I be your sweetest mistake?
Trade one step back for two ahead...
Just a little time that's all
Don't be afraid to fall
This catch I won't forget
My favorite regret
Won't you let me chip away the stone?
Are you really better off alone?
Won't you let your guard down one more time
Just like I've done mine
We'll look until we find something neither will forget
My favorite regret
Will you be my favorite regret?
Cut the strings attached but save the thread
And I know your feelings are probably right
But just this once tonight as you lay in your bed
Place a little on this bet
My favorite regret....
Gigolo Aunts - My Favorite Regret
Will you be my favorite regret?
Could I be your sweetest mistake?
Trade one step back for two ahead...
Just a little time that's all
Don't be afraid to fall
This catch I won't forget
My favorite regret
Won't you let me chip away the stone?
Are you really better off alone?
Won't you let your guard down one more time
Just like I've done mine
We'll look until we find something neither will forget
My favorite regret
Will you be my favorite regret?
Cut the strings attached but save the thread
And I know your feelings are probably right
But just this once tonight as you lay in your bed
Place a little on this bet
My favorite regret....
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